Yes! You can drop off kids ages 1-12 for up to 4 hours anytime during business hours. We are open M-F 8am-6pm and Saturday 8am-9pm!
We give you somewhat of a “freebie” on registration paperwork if you just want to try us out once. We will just require that you sign the Service Agreement and Emergency Form before leaving your kids with us. If you love us and want to come back, we will have you fill out a registration form, and pay a one-time, $40 registration fee. Don’t worry, it just takes five minutes!
Every day is different at Timeless Play. There’s always a new craft to be made, a new game or puzzle to conquer, a new toy to discover, or a special event to experience. But one thing never changes. Our team of Play Experts have a special magic with kids of all ages and will spend 1:1 time with your 1-12 year old and make it memorable.
Well, it all depends on how much of a risk taker you are. We totally welcome walk-ins – until we reach capacity, that is. If you want to ensure there will be a spot for your child when you arrive, it’s probably best to click that gold “Book Now” button on the top right-hand corner of the website, and secure your day and time.
We require 24 hours’ notice to cancel a play reservation. If you cancel with less than 24 hours’ notice, a cancellation fee will apply. Exceptions may be considered in the case of illness and/or serious emergencies. Refunds will not be given for “no shows.”
This isn’t our first rodeo when it comes to high-quality childcare. Timeless Play is the brainchild of Trusting Connections Nanny Agency Co-Founders, Rosalind Prather and Caroline Wesnitzer. These ladies bring over 30 years of combined experience in childcare and an obsession with safety. We are a licensed, childcare facility, and we have multiple security measures in place including locking you out as soon as you leave. Just kidding, we won’t lock you out. But we do lock everyone else out. Also, all of our Play Experts undergo an extensive vetting process. We don’t hire anyone that’s not super awesome.
Especially for the little ones, anytime there are new faces or places, it can be a little scary. But we have helped LOTS of kids overcome separation anxiety and now there are still tears with those kiddos…but they come when someone comes back to take them away. We don’t mind or judge those tantrums either. We consider it a sign of a job well done. However, if your child is really having a rough time we will call you. We recommend hanging nearby for your first drop-off or two and scheduling a shorter play just in case. We also offer Comfort Care – a $20 per hour service that puts your child in a 2:1 setting to help him/her get used to the space but this must be scheduled in advance. Inquire for details!
No! Our child care licensing allows us to change diapers and we are fully equipped to do so. Parents who have potty training children or children still in diapers are asked to bring a small bag with wipes, diapers, and a change of clothes just in case.
At MOST we have a 6:1 ratio of children to Play Experts. Oftentimes, our ratios hover around 4:1 or even less. It really depends on how busy we are. Even at our busiest, our very low ratios ensure that children will be engaged and interacted with throughout their stay. This is an interactive experience. Children are not just wandering around playing amongst themselves. We play with them, too!
Yes and no. Keep in mind that we are a small, boutique facilities and can only have limited children in our center at a time. (16 max at River + Campbell and 26 max in Oro Valley.) Our Play Expert team is great at “reading the room” and knowing when and where to engage kids in an activity to keep bigs and littles safe and enjoying themselves. Sometimes that means creating groupings in our different rooms based on ages. No child is ever unattended for any length of time. With our low, 6:1 ratio (max!) your child will be constantly interacting with and entertained by our staff.
Lots of play can work up quite an appetite! We put a pause on the fun at specific times during the day to ensure our little guests don’t get hungry bellies. We ask that you provide a snack if your child will be with us during a scheduled snack time and/or pack a meal if your child will be visiting during a meal time. Our daily meal/snack schedule is as follows:
6:30 Dinner (Saturday only)
8:00pm Snack (Saturday only)
All snacks brought into the center must be:
Clean | Please don’t send your child with snacks that are messy, sticky or able to stain
Easy | Please send your child with a ready-to-eat, finger-food type snack or food pouch that they are able to open themselves and consume without utensils or additional assistance (such as peeling an orange)
Safe | Timeless Play is a strictly nut-free facility. Please do not send your child with any food item that contains nuts or traces of nuts. Please do not send your child with any of the following highly chokeable food items: popcorn, whole grapes, nuts, hotdogs, apples or raw carrots or hard candy/gum.
We would love the opportunity to chat with you about your child’s unique needs so that we can help you determine if Timeless Play is going to be a good fit. In many cases, it works out great. We also might recommend Comfort Care – An optional add-on which provides extra hands-on care and is strongly encouraged for children under 2 yrs old, for children who have never been in a group setting, or for children that just need a little “extra snuggles.”
Well, you can click that gold “Book Now” button in the top right-hand corner and just schedule your first play experience! Or, if that’s too much like jumping in the deep end, call us to chat! Or email us! Ask to schedule a tour! You’re leaving your kids in our care and are entitled to ask an annoying amount of questions. We are ready! Can’t wait to meet you!